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Frequently asked questions

Answers to 77 frequently asked questions about renting, selling, managing and valuing property. Didn’t find what you need? Call us at +420 773 183 777.

General questions

How much do your services cost?

Renting out is free for owners (the commission is paid by the tenant), a sale costs 3% of the sale price and management 10% of the net rent. Financing and a basic valuation are free; a detailed verified analysis costs CZK 2,500.

How quickly will you find a tenant or buyer?

Our average sale time is 2⁠–⁠3 months, compared with the usual 6⁠–⁠9 months on the market. We usually find a tenant for an apartment in Prague much faster.

How do you screen tenants?

We verify the applicant’s identity, income and references. We only recommend a tenant you would entrust your own property to.

Who prepares the lease or purchase contract?

We do. We draw up the lease, the handover report and the purchase contract so that they protect your interests.

How do you set the rent or sale price?

We base it on current prices of comparable properties in the area and on the size, condition and furnishing of the apartment. We always discuss the price with you in advance.

Do I need to be in Prague when renting out or selling?

No. We handle viewings and all communication with applicants for you and keep you informed throughout.

What if the tenant stops paying?

We reduce the risk by screening tenants thoroughly and agreeing a security deposit in the contract. If your property is under our management, we handle communication with the tenant and any further steps for you.

What does property management include?

Communication with tenants, payment checks, service charge settlements, repairs and maintenance and, if needed, finding a new tenant.

Do you also rent out and sell commercial spaces?

Yes. Besides apartments and houses, we rent out and sell offices, shops, restaurants and other commercial spaces in Prague.

Can you help me with a mortgage?

Yes. Our mortgage specialists compare bank offers, negotiate favourable terms and also help with refinancing.

Which areas do you cover?

We work throughout Prague – from Prague 1 to Prague 10 – and in the surrounding area.

In which languages can I talk to you?

We speak Czech, English and Russian.

What services do you offer property owners?

Renting out and selling apartments, houses and commercial spaces, complete property management, mortgages and financing, and professional property valuation. You can use the services separately or combine them.

How do you achieve rent up to 20% above the market price?

Through a well-set price, professional presentation (photos, video, drone footage), listings on more than 12 platforms and careful tenant selection. A well-prepared property attracts more applicants and can be rented out on better terms.

How can you sell a property for up to 25% more?

Through an accurate valuation by a certified appraiser, a 3D tour, drone footage, a targeted campaign on 12 platforms and professional negotiation with buyers. Owners therefore don’t lose money because of an undervalued price or weak marketing.

Can I use both the rental and the management service?

Yes. First we find you a reliable tenant and then we can take over the complete management – tenant communication, payment checks, repairs and settlements.

Do you also work with owners who live abroad?

Yes, it is a normal part of our work. The consultation takes place online, we prepare the documents with a translation and, based on a power of attorney, represent you at the authorities and with service providers.

Is the first consultation and valuation charged?

No. The initial consultation is without obligation and the property valuation is free when we work together on renting out or selling.

How quickly will you get back to me?

Within 24 hours of sending your request. If you are in a hurry, call us at +420 773 183 777 or write to us on a messenger.

Who prepares the contracts and how am I legally protected?

We prepare the contracts using templates proven over the years, in cooperation with a law firm specialising in real estate law. They protect the owner’s interests and we explain every clause to you.

Are your agents licensed?

Yes. Our agents are professionally qualified – they have completed the Real Estate Agent course accredited by the Czech Ministry of Education (Association of Real Estate Agencies of the Czech Republic). The company holds the mandatory real estate agent insurance and management oversees every deal.

Where to start when renting out an apartment in Prague?

First find out the real market price of the property and prepare the apartment for photos and viewings. For the best result it is advisable to turn to professionals.

What is a security deposit and how much is it usually?

A deposit is money the tenant pays the owner to cover damage or early termination of the lease. It usually equals 1⁠–⁠2 months’ rent.

How is the tenant chosen?

We screen applicants by their ability to pay, references, employment and other factors. This protects owners from fraudsters and problem tenants.

Who pays for utilities and services?

Payments for services and utilities depend on the terms of the lease. Most often the tenant pays the rent and advances for services, while some property-related fees are paid by the owner.

How can I protect myself legally as an owner?

A good lease with clearly defined terms, a handover report and payment checks through the agency are the basis of a safe rental.

What if the tenant doesn’t pay or damages the property?

The agency checks payments and helps resolve any disputes. The deposit can cover damage and a well-prepared contract makes any legal action easier.

Can I rent out my apartment to foreigners?

Yes, as long as all the legal requirements are met. We also help with residence registration and the documents needed for a visa or long-term residence.

How long does it take to find a tenant?

Usually 2⁠–⁠4 weeks. It depends on the condition of the property, the current market situation and the rental terms.

Why is it better to rent out through an agency?

You save time, avoid paperwork and get legal protection and reliable tenants. The agency handles promotion, applicant screening and the entire rental process.

How can I extend my lease?

Follow the terms set out in your lease. Most often the lease is extended by mutual agreement two to three months before it ends. It is therefore advisable to notify the landlord in writing of your intention to extend about three months before the end of the tenancy.

How can I terminate a lease early?

Early termination of a lease is governed by the Czech Civil Code (Act No. 89/2012 Coll.) – for tenants mainly Sections 2286 and 2287, for landlords Sections 2288 and 2291, and for business premises Sections 2308 and 2309. In situations that neither the contract nor the law clearly addresses, we recommend consulting an expert.

What should I do before signing a lease?

Read all the terms carefully and make sure they suit you and that the contract complies with the law. Also consider whether you will be able to meet all the obligations under the contract in the long term. More in the article Lease agreement: what to watch out for.

Where to start when selling an apartment in Prague?

First find out the real market price of the property, prepare all the necessary documents and turn to experts who will help you prepare the property for sale professionally.

What documents are needed to sell an apartment or house?

You will need proof of ownership, an extract from the land registry, technical documentation, a confirmation of no debts and the purchase contract.

How quickly can a property be sold?

The sale time depends on the price and condition of the property. With the right marketing and presentation on leading property portals, however, the chances of a quick sale rise significantly.

What taxes have to be paid when selling a property?

In some cases you have to pay income tax if you owned the property for less than the period set by law. If you exceed this period, tax is usually not paid.

Do I need to renovate before selling an apartment?

Small cosmetic improvements can make the property more attractive and speed up the sale. Big investments often don’t pay off, though – so it is better to consult an expert.

Can I sell an apartment with a mortgage or another encumbrance?

Yes, but you need the bank’s consent and must settle the financial obligations related to the mortgage.

Why use a real estate agency?

Professionals protect your interests, save your time on viewings, negotiations and paperwork and ensure the legal security of the whole deal.

What is the advantage of a professional price estimate?

A quality estimate helps set the right market price, avoid losses during negotiations and sell the property on the best terms.

How do I make sure the sale is safe?

The agency can handle every step for you – from checking buyers to the financial settlement through an escrow account and signing the contract.

How do I determine the price of an apartment?

It is best to compare the prices of similar properties nearby – not just asking prices in listings, but above all the prices of apartments actually sold in the last six to twelve months. We will prepare a basic valuation for you free of charge.

How do I prepare an apartment for a viewing?

Remove unnecessary and personal items, clean and air the apartment. Open the windows, draw back the curtains and turn on the lights. During the viewing it is best if only the people concerned are present.

How should I show the apartment to potential buyers?

Be polite and friendly. Show the apartment calmly, without rushing, and talk about its advantages and possibilities – the layout, light, surroundings and transport.

How should I negotiate with buyers?

It is important to stay on good terms and stick to the principle of a mutually beneficial agreement. Prepare answers to questions about costs, the condition of the building and the documents.

What are the most common mistakes sellers make?

The main mistake is a wrongly set price and overly high expectations. An inflated price deters buyers and unnecessarily drags out the sale.

How does the sale of a house or apartment work?

Once the property is prepared and a buyer found, a reservation agreement is signed, followed by the purchase contract. The purchase price is deposited in escrow and an application for registration is filed with the land registry. After the new owner is registered, the money is released from escrow to the seller. The process can be more complex if the property is pledged or the buyer finances the purchase with a mortgage.

How long does it take to sell an apartment?

It depends on the apartment, its condition and a correctly set price. Finding a buyer takes from a few weeks to two months, and the transfer of ownership through the land registry about a month and a half.

What should I watch out for when selling a house?

Above all, the technical condition of the house. It pays to use experts, such as a structural engineer or building surveyor, to avoid unforeseen problems in the future.

How do I sell an expensive property?

There is a buyer for every property. The key is not to set a higher price than the market will accept – otherwise the property won’t sell or you will wait a very long time. For exclusive properties it is also important to invest in a quality presentation.

Property management

More about the service

Can I manage my property even if I live in another country?

Yes, with Prestige Group it is easy. We provide complete remote management with transparent reporting.

Do I have to come to Prague?

No. Everything can be handled remotely. You only need to come if you want to check the property in person.

What if there are problems with tenants?

We take care of everything – from negotiating with tenants to legal action if necessary.

How quickly do I get my money?

We transfer the money to your account on the 5th of every month – to any country and in any currency.

What documents are needed to start working together?

The minimum: a passport, an extract from the land registry and a power of attorney. We take care of everything else.

Can I hand over management even if I already have a tenant?

Yes. We take over the existing tenancy, check the contract and payments and take care of everything from the handover onwards.

How often do I get information about the property?

Regularly – after every inspection we send photos and a report, and we inform you immediately about important events.

Mortgages and financing

More about the service

How much do a financial adviser’s services cost me?

Nothing. The financial adviser is paid by the financial institution; the consultation and arranging the mortgage are free for you.

Why not go straight to the bank?

A bank will only offer you its own products. An adviser compares offers from several banks, negotiates better terms and keeps an eye on deadlines and contract details.

Can a foreigner get a mortgage?

Yes, under the conditions set by each bank. We advise which bank suits your situation and prepare the documents.

What documents will I need?

Usually an ID, proof of income, bank statements and documents about the property. We prepare the exact list based on your situation and the chosen bank.

Do you also help with mortgage refinancing?

Yes. Before your fixed rate period ends, we compare offers and negotiate a better rate with your current or a new bank.

How long does mortgage approval take?

It depends on the bank and on how complete the documents are. With documents ready, the process is much faster – and we keep you informed about every step.

Property valuation

More about the service

How much does a property valuation cost?

We value properties in Prague free of charge and without obligation.

How long does a valuation take?

We will tell you the real price within 24 hours. We prepare a detailed written report with the reasoning after verifying the documents.

Do you also estimate the rent?

Yes. Besides the sale price, we tell you what rent you can realistically expect in the area.

What information about the property do you need?

The address or location, size, layout, floor, condition and furnishing. The more accurate the information, the more accurate the estimate.

What is the difference between the market price and a bank valuation?

The market price is the price at which the property actually sells. A bank valuation is used as the basis for a mortgage and may differ from the market price.

Do I have to sign a contract after the valuation?

No. The valuation is without obligation. If you decide to rent out or sell with us, we will be glad to help.

About the work of a real estate agent

Who is a real estate agent?

A real estate agent is a specialist who helps with everything related to renting, selling or buying a property.

What does a real estate agent do?

They handle clients’ tasks when buying, selling, renting and managing property – from valuation and listings to viewings, contracts and handover.

What are a real estate agent’s duties?

The main duties include finding clients, consultations, organising viewings, preparing documents and concluding contracts.

What qualifications does a real estate agent need?

Besides a clean criminal record, the main requirement is professional qualification. It is obtained by completing a course and exam accredited by the Ministry of Education, or through a university degree in law, economics or civil engineering.

What skills does an agent need?

Above all, being good at communication, finding common ground with different people, listening and acting politely and honestly.

What is the hardest part of an agent’s job?

If you love your work, no obstacle is insurmountable. The most demanding parts are usually flexible hours and the responsibility for clients’ large transactions.

What are common mistakes made by real estate agents?

Inattention, negligence, fear of communication and false information. That is exactly why we put an emphasis on openness and keeping clients regularly informed.

Contact

Didn’t find your answer? Ask us

+420 773 183 777
Na Poříčí 1071/17, 110 00 Prague 1
Mon–Fri 9:00⁠–⁠20:00 · Sat–Sun 12:00⁠–⁠18:00
info@prestigegroup.cz

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